All Systems Operational

Checkout Operational
Ship Operational
Ship Dashboard Operational
Rest API v1 Operational
Rest API v2 Operational
ShipAPI Operational
Ticket Operational
Klarna Operational
Message Hub (Drop Zone) Operational
Track Operational
Track Dashboard Operational
Track Shipment Export Operational
Track Carrier Data API Operational
Track Shipment Data API Operational
Returns Operational
Ship Carrier Connections Operational
Carrier Connections Operational
Drop Points Operational
Price Calculation Operational
Routing Codes Operational
Sending Edifacts Operational
Airmee Operational
Amazon Shipping Operational
Asendia Operational
Best Transport Operational
Bpost Operational
Bring Operational
BRT Operational
Budbee Operational
Chronopost Operational
Colis Prive Operational
Colissimo Operational
ColliCare Operational
Correos Operational
Dachser Operational
Danske Fragtmænd Operational
DanX Operational
DAO Distribution Operational
Deutsche Post Operational
DHL Operational
DHL Express Operational
DHL Parcel Germany Operational
MyDHL Operational
Direct Link Operational
DPD Operational
DSV Operational
Early Bird Operational
Evri Operational
FedEx Operational
Freja Transport Operational
Frode Laursen Operational
Geodis Operational
GLS Operational
GLS ShipIT Operational
Go Express & Logistics Operational
Helthjem Operational
Hermes Operational
InPost Operational
Instabox Operational
JetPak Operational
Kaukokiito Operational
Leman Operational
Link Logistics Operational
Maersk Operational
Matkahuolto Operational
Mondial Relay Operational
Nova Poshta Operational
Omniva Operational
Palletways Operational
Post NL Operational
Posti Oy Operational
PostNord Operational
Ramberg Operational
Royal Mail Operational
Schenker Operational
SF Express Operational
Swiss Post Operational
TNT Operational
Transmission Operational
UPS Operational
Whistl Operational
YTO Express Operational
ZTO Express Operational
Gordon Delivery Operational
Taxydromiki Operational
Raben PL Operational
MRW Operational
Delivery Operational
Delivery Checkout Operational
Print by nShift Operational
Go API Operational
Posti SmartShip Operational
Delivery - Carrier Connections Operational
nShift - Carrier Connection Operational
PostNord Sweden AB Operational
PostNord Denmark Operational
DB Schenker Operational
DHL Operational
Instabox Operational
Bring Operational
Budbee Operational
UPS Operational
FedEx Operational
Helthjem Operational
Other carriers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Resolved - This incident has been resolved.
Sep 8, 16:17 CEST
Update - We are continuing to investigate this issue.
Sep 8, 16:17 CEST
Investigating - All shipment booking requests to TNT (249) are timing out. The carrier's support team has been contacted.
Sep 8, 11:04 CEST

Sep 7, 2026

Resolved - This incident has been resolved.
Sep 7, 16:09 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 15:45 CEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - We have not seen any more error since the fix.
The service is now working properly.

Sep 4, 17:20 CEST
Monitoring - We have deployed a fix and are seeing successful requests across the board.
Will continue to monitor.

Sep 4, 15:36 CEST
Identified - At the moment we are seeing an increase in errors towards FedEx 977 integration.
These now error with TOTALCUSTOMSVALUE.REQUIRED - Customs Value is required field.
We have contacted the carrier and are working on a solution with them currently.

Sep 4, 13:26 CEST

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:00 CEST
Scheduled - We’re writing to confirm the upcoming deployment and release schedule.

We will be rolling out new features and system enhancements during a scheduled deployment on: Thursday 03rd September 2026.

Deployment window:
Start: 03rd September 2026 – 20:00 (BST)
End: 03rd September 2026 – 21:00 (BST)

During this time, you may experience a short interruption to service of approximately 10 minutes.
Label and manifest creation will be temporarily unavailable while the updates are applied.

Release notes: https://kb.intersoft.co.uk/intelligent-shipper-release-notes-august-2026?utm_medium=email&_hsenc=p2ANqtz-9L2AEBcN9VqpYjmsralgFlNtIAJb0BEYF4tbXVR5XjZrWs3XivE2eWdC_YQ4wq_062t6E4NCjo4B9DDHgkqNIu3Wm9LDDB58oz0aR-j2u1jMIoaj8&_hsmi=435747019&utm_content=435747019&utm_source=hs_email

Best Regards

Intersoft Tech Support

Aug 28, 14:32 CEST

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 19:37 CEST
Investigating - We are currently investigating this issue.
Sep 2, 19:13 CEST
Resolved - This incident has been resolved.
Sep 2, 13:12 CEST
Investigating - The majority of PUDO requests to Colissimo (FR - 629) are currently timing out. The carrier's support team has been contacted.
Sep 2, 12:33 CEST

Sep 1, 2026

Resolved - This incident has been resolved.
Sep 1, 16:12 CEST
Investigating - Colissimo is currently experiencing issues on their side. More information can be found on their status page: https://status.colissimo.fr/
Sep 1, 15:22 CEST
Resolved - This incident has been resolved.
Sep 1, 12:10 CEST
Monitoring - All requests are successful at the moment. We will continue to monitor the situation before closing the incident.
Sep 1, 10:53 CEST
Investigating - All requests to DHL Parcel Spain (ES - 761) are currently returning errors. The carrier's support team has been contacted.
Sep 1, 10:04 CEST

Aug 31, 2026

Resolved - This incident has been resolved.
Aug 31, 12:20 CEST
Monitoring - All requests are successful at the moment and have been for the past 30 minutes. We will continue to monitor the situation before closing the incident.
Aug 31, 10:40 CEST
Investigating - All requests to Fetch my stuff (FI - 909) are currently returning errors. The carrier's support team has been contacted.
Aug 31, 07:41 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.